Holiday Inn Express & Suites Rockport - Bay View, an IHG Hotel

Everything was alright till the lady that runs the breakfast detail was complaining about Styrofoam plates she kept saying over and over that people were being disrespectul cause she ran out of plates,well get some we pay for it, she wss incompetent,disrespectful, un professional, happened May-Sunday 25th,2025 8:45 am a big white lady,I've never seen that before, not at pretty good place like Holiday Inn/express or any other hotel for that matter,how much are disposable foam plates???other than that the stay was awesome 👌

Megan Mendez. Exceptional customer service. Extremely friendly and helpful. Worked efficiently to rectify the situation. Great employee!!

The location was good for to the Whooping Crane birding activities that were in Lamar and Rockport. The bed was decent, but comfort would have been better if there were extra pillows in the room. We liked that the room had a safe in it.

I had never seen or heard of a pancake machine. The machine put out 2 pancakes in 1 minute. There was a good assortment of muffins, bagels , with different ways that the eggs were cooked, there was 3 brands of ceral . There was many other things and the employee taking care of the breakfast was helpful and friendly. The area was kept clean.

very clean, friendly helpful staff. I love that they had large bottles of hand soap? body wash, shampoo & conditioner. we normally pack these item however we were in a hurry to make it to check in and I forgot my bag. these was an incredibly convenient for us. we always love to stay with Holiday Inn